Refund policy

Money-back guarantee

If you return your item unopened within 30 days, you will get your money back.

How to return an item

1. Phone us on 01 5547 288, quoting your order number.
2. Return the items by the delivery method we agree with you. Please use Recorded Delivery or an equivalent service. You can get a proof of posting free of charge at any post office.
3. Returned goods must be in the same condition as when they were delivered.

We cannot cover return postage costs.

Return address

Discount Coffee Ireland / www.discountcoffee.ie
PRM Complex, Rathdown Road
Lissue Industrial Estate
Lisburn BT28 2RE

Refunds

We will deal with refunds promptly. Refunds are issued to the debit/credit card used to place the order. If you cancel an order you have already paid for, you will receive a full refund.

Missing or damaged parcels

If your parcel hasn't arrived or was damaged in transit, please contact us within 24 hours at greatcoffee@discountcoffee.ie and we'll make it right.

Contact

greatcoffee@discountcoffee.ie | NI/UK 028 9262 1466 | ROI 01 5547 288 | Mon–Fri 8am–4pm