FAQs

Where do you deliver?

We deliver to the Republic of Ireland, Northern Ireland and mainland UK (England, Scotland and Wales). All parcels go by DPD, and you'll get a tracking number once your order is dispatched.

How much is delivery?

Delivery is €4.95, and it's free on orders from €60.

When will my order arrive?

For the Republic of Ireland and Northern Ireland, orders placed by 3pm Monday to Thursday are dispatched the same day for next working day delivery. Orders placed by 3pm on Friday are delivered on Saturday where DPD delivers on Saturdays in your area, otherwise on Monday. Mainland UK orders placed by 3pm Monday to Friday are dispatched for delivery within 48 hours. Subject to stock availability; excludes bank holidays.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Maestro, Discover, Diners Club and UnionPay, as well as Apple Pay, Google Pay, Shop Pay, PayPal and Klarna.

Can I return an item?

Yes. If you return your item unopened within 30 days, you'll get your money back. Please phone us on 01 5547 288 before sending anything back. You'll find full details in our Refund Policy.

How do Discount Points work?

You earn Discount Points every time you place an order. Every 500 points gets you €5 off. To redeem them, sign in to your account, click the "Rewards" button in the bottom right-hand corner of the website and choose "Redeem points". Your discount code will appear under "My rewards".

How do I contact you?

Email us at greatcoffee@discountcoffee.ie, or phone 028 9262 1466 (NI/UK) or 01 5547 288 (ROI). We're open Monday to Friday, 8am to 4pm.